Privacy Policy
Effective January 1, 2026
Horizon Highland Sunrooms & Patios, highlandsunroomspatios.com, estimates@highlandsunroomspatios.com
Who we are and what this policy covers
Horizon Highland Sunrooms & Patios is a sunroom contractor in Highland, CA. This policy explains what information we collect when you visit our website, call us or send us a request, how we use it, how long we keep it and what you can ask us to do with it.
It applies to this website, including the home page, our About page and our Contact page, and to the information you give us while we prepare an estimate. It doesn't cover other websites you reach through a link on ours, because those sites have their own policies.
Information we collect
You decide what you send us. When you fill out our contact form or call us, we usually collect your name, phone number, email address, the address of the home where the work would happen and whatever you tell us about the project, such as the size of the room you have in mind or photos of your patio.
When you browse the site, some information is collected automatically. This can include your device and browser type, the pages you view, how long you stay and the website that sent you to us. This information helps us see how the site is used, but it doesn't tell us your name.
We don't ask for payment card numbers, Social Security numbers or other sensitive information through this website.
How we use your information
We use what you send us to reply to you, schedule an in-person estimate, prepare a quote and do the work if you hire us. We may also use it to follow up about a job we've done for you or to answer a question about a warranty or repair.
We use the automatically collected information to keep the site working, fix problems and figure out which pages are useful to homeowners. We don't sell your personal information, and we don't share it with anyone so they can market to you.
Cookies and analytics
Cookies are small files your browser saves so a website can remember things between visits. Our site may use cookies and similar tools from analytics providers to count visits and see how people move through the pages.
You can block or delete cookies in your browser settings. The site will still work for reading about our services and reaching us, though some features may not remember your choices.
Who we share information with
We share your information only as far as we need to in order to run the business and do your job. Our contact form is hosted by an outside form service, so what you type into it passes through that service before it reaches us. Website hosting and analytics providers also handle some data on our behalf.
If your project needs a permit, product order or inspection, we may share the job details those require with the office or supplier involved. We may also share information when the law requires it or when we need to protect our rights, our crew or our customers.
How long we keep it
We keep estimate requests and project records for as long as we need them to answer your questions, stand behind our work and meet our tax, licensing and legal obligations. If you never hire us, we don't keep your request any longer than we have a reason to.
When we no longer need information, we delete it or remove the details that identify you. Website analytics data is kept according to the settings of the analytics provider.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it. Depending on where you live, including California, the law may give you more rights over your information, and we'll honor the ones that apply to us.
If you'd rather we not contact you again, tell us and we'll stop, except for messages about a job that's already under way. We won't treat you differently because you made a privacy request.
Children's privacy
This website is meant for homeowners and adults planning home projects. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
How we protect your information
We use reasonable steps to keep your information safe, such as limiting who on our team can see it and using trusted services for the form and the site. No website or storage system is completely secure, so we can't promise that information will never be exposed, but we work to keep that risk low.
Changes to this policy
We may update this policy when our website, services or the law changes. When we do, we'll post the new version on this page, and the changes apply from the time they're posted.
How to raise a privacy question or concern
If you have a question about this policy or want to make a request about your information, call us at (909) 737-1119 or send us a message through our Contact page. Tell us what you're asking for, and we may need to confirm who you are before we act on it.
We'll reply within 1 business day to let you know we received your request and what happens next. You can also read more about who we are on our About page.